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Payment FAQ
Payment Failure
What should I do if the payment process cannot go on due to some reasons during payment?
What should I do if the payment process cannot go on due to some reasons during payment?
(For example, cannot enter the card number; the page does not respond; no response when clicking to pay; and the billing address cannot be saved, etc,.)
Confirm whether it is caused by the browser or the poor network. If all are excluded, please record the operation video and contact your account manager for assistance.