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Shipment

Shipping Methods

After the SaleYee dropshipping platform receives an order, the logistics tracking number will be issued within 48 hours, and the delivery can be completed within 2-7 days. Regarding the shipping methods for various delivery areas, the details are as follows:

 

1. Shipping from US (United States)

(1) US warehouses

US-E Warehouse-New Jersey: an area of 215,000 square meters

US-W Warehouse-Los Angeles: an area of 190,000 square meters

US-S Warehouse-Atlanta: an area of 55,000 square meters

 

(2) Shipping Destinations

US warehouses support dropshipping products for free in the United States, and SaleYee's system will automatically select the best warehouse for shipping based on your order address. However, for remote areas in the United States, due to the long distance from local warehouses and high transportation costs, the SaleYee dropshipping platform cannot provide you with shipping services. We are sorry for the inconvenience, please understand.

 

(3) Shipping methods for the United States

Standard shipping: delivery time of 5-7 business days (for reference)

Economic shipping: delivery time of 3-10 business days (for reference)

Expedited shipping: delivery time of 4-7 business days (for reference)

 

The American standard shipping supports FedEx, UPS, USPS and other shipping methods. SaleYee's system will automatically match the best shipping methods according to the selling platform, product size, weight and other factors. 


Please notice that if your street address contains the P.O. box, it may be judged as an abnormal order because some shipping methods do not support shipping to the address that contains the P.O. box. If it occurs, our customer service representative will notify you to modify the address or cancel the order.

 

(4) Remote areas in the United States

Due to the long distance from local warehouses and high transportation costs, the SaleYee dropshipping platform cannot provide you with shipping services for the delivery to the following remote areas in the United States. 

 

State abbreviations: PR, HI, VI, AE, AP, AK, GU, AS, MP (AE, AP are not state abbreviations, but the abbreviations of the US military agencies)

PUERTO RICO (PR)

HAWAII (HI)

VIRGIN ISLANDS (VI)

ALASKA (AK)

GUAM GU (GU) 

AMERICAN SAMOA (AS)

NORTHERN MARIANA ISLANDS (MP)

 

2. Shipping from UK (United Kingdom)

(1) UK warehouse

British Birmingham warehouse: an area of 100,000 square meters

 

(2) Shipping Destinations

The UK warehouse support dropshipping products for free in the UK, and SaleYee's system will automatically select the best warehouse for shipping based on your order address. However, for remote areas in UK, due to the long distance from the local warehouse and high transportation costs, the SaleYee dropshipping platform cannot provide you with free shipping. We are sorry for the inconvenience, please understand.

 

(3) British logistics

Standard shipping: delivery time of 3-10 business days (for reference)

 

The British standard logistics support Yodel, Hermes, Royal Mail and other shipping methods. The SaleYee system will automatically match the best dropshipping logistics according to the selling platform, product size, weight and other factors.

 

(4) Remote areas in the UK

SaleYee does not provide free shipping services to remote areas in the UK.

If you need orders to be delivered to remote areas, please submit the order first, and wait patiently for the logistics quotation which will be shown automatically. After receiving the logistics quotation, you need to complete the payment in 24 hours.

Please note: Due to the high cost of shipping for certain remote areas, you may encounter a rare case that the quotation will be closed after you place the order. We are sorry for any inconvenience and appreciate your understanding.

For remote areas in the UK, different logistics channels have different definitions, as follows:

Postcodes of remote areas defined by Yodel:

AB10-16, AB21-25, AB30-35, AB39, AB41-43, AB51-53, AB36-38, AB44-45, AB54-56; BT1-9, BT10-44, BT45-49, BT51-58, BT60-61, BT62-67, BT68-82, BT92-94;

DD6-11;

EH35-40, EH42-46;

FK14, FK18-19, FK20, FK21;

HS1-9;

All IM;

IV1-3, IV4-11, IV12, IV13-28, IV30, IV31-32, IV36, IV40, IV41-49, IV51, IV52-54, IV55-56, IV63;

KA27-28;

KW1-13, KW14, KW15-17;

KY9-10, KY14-16;

PA20-33, PA34, PA35-38, PA41-48, PA49, PA60-61, PA62-72, PA73, PA74-75, PA76-78, PA80;

PH6-16, PH17-19, PH20-26, PH30-39, PH40-41, PH42-44, PH49, PH50;

PO30-41;

TD1-8, TD10-14;

TR21-25;

ZE1-3;

*Please Note:

For delivery areas: Channel Island (GY1-9, GY10-99, JE1-9, JE10-99); Since its logistics standards are not in accordance with that of our platform and the logistics cost is too high, there is a possibility that quotation is not available. If you have a delivery requirement for these areas, please contact your account manager for delivery advice first. Thank you for your understanding.

Postcodes of remote areas defined by Hermes:

Remote areas include:

Highlands and Islands\Channel Islands\Northern Ireland (BT)\BFPO\Isle of Man (IM)

And the areas whose postcode contains the following prefix: "ZE", "BT", "BF", "IM", "HS"

“KW”, “IV”, “AB36-38”, “AB54-56”, “FK17-21”, “PA20-80”, “PH15-50”, “KA27&KA28”, “TR-25”.

 

*Please Note:

For delivery areas: Channel Island (GY1-9, GY10-99, JE1-9, JE10-99); Since its logistics standards are not in accordance with that of our platform and the logistics cost is too high, there is a possibility that quotation is not available. If you have a delivery requirement for these areas, please contact your account manager for delivery advice first. Thank you for your understanding.



3. Shipping from DE (Germany)

(1) DE warehouse

Dietzenbach warehouse in Germany: an area of 40,000 square meters

(2) Shipping Destinations

The German warehouse supports dropshipping products for free in Germany. However, for remote areas, the SaleYee dropshipping platform cannot provide you with free shipping. We are sorry for the inconvenience, please understand.

 

(3) Shipping Methods for Germany

Standard shipping: delivery time of 1-3 business days (for reference)

 

German standard shipping supports DHL and other shipping methods. SaleYee's system will automatically match the best shipping method according to the selling platform, product size, weight and other factors.



4. Shipping from FR (France)

(1) FR warehouse

Paris warehouse in France: an area of 33,000 square meters

(2) Shipping Destinations

The France warehouse supports dropshipping products for free in France, and SaleYee's system will automatically select the best warehouse for shipping based on your order address. However, for remote areas in France, due to the long distance from local warehouses and high transportation costs, the SaleYee dropshipping platform cannot provide you with free shipping services. We are sorry for the inconvenience, please understand.

 

(3) Shipping Methods for France

Standard Shipping: delivery time of 5-7 business days (for reference)

Standard International: delivery time of 1-7 business days (for reference)

Economy International: delivery time of 5-10 business days (for reference)

 

The French standard shipping supports GLS, LAPOSTE, FRC and other shipping methods. SaleYee's system will automatically match the best shipping methods according to the selling platform, product size, weight and other factors.

 

(4) Remote areas in France

Free shipping is not supported for the delivery to the following remote areas in France. After placing the order, please wait for the supplier to submit the logistics quotation for remote areas before the payment.

  • Corsica
  • French Islands
  • Mountainous areas



5Shipping from CZ (Czech Republic)

(1) CZ warehouse

Czech Republic warehouse in Prague: an area of 52,000 square meters

(2) Shipping Destinations

CZ warehouse supports dropshipping products for free in Germany.

 

(3)  Shipping Methods

Standard Shipping: delivery time of 1-3 business days (for reference)

 

The Czech Republic standard shipping supports DHL, GLS and other shipping methods. SaleYee's system will automatically match the best shipping methods according to the selling platform, product size, weight and other factors.

*Do not support shipping to addresses that contain the P.O. box.



6. Search Last-Mile Delivery Services of the SaleYee Dropshipping Platform on the following websites:

(1) Universal query logistics website: https://www.17track.net/zh-cn

(2) XPD: https://www.xdp.co.uk/express/ (you need to enter the tracking number and the postcode of the order address) 

(3) Yodel: https://www.yodel.co.uk/

(4) Royalmail: https://www3.royalmail.com/track-your-item#/

(5) FedEx: https://www.fedex.com/en-us/home.html

(6) DHL: https://www.dhl.de/en/privatkunden.html (For orders delivered to Germany)

(7) GLS: https://www.dhl.de/en/privatkunden.html

(8) USPS: https://www.usps.com/

(9) UPS: https://www.ups.com/us/en/Home.page


Other FAQ:
Are the products in stock?

Yes, all the product displayed on SaleYee platform are in stock except for the products tagged with Restocking. 

 

Which express do you use for shipment?

US: FedEx,USPS,UPS

UK: Roymail, Hermes

 

What about the shipping fees?

We offer a free shipping service while the shipping cost is covered in the product price. However, extra shipping fees will be charged for the remote shipping address or overweight products. The free shipping service is not available for the following remote regions:PR,HI,VI,AE,AP,AK,GU,AS,MP/ PUERTO RICO(PR)/ HAWAII (HI)/ VIRGIN ISLANDS (VI)/ ALASKA (AK)/ GUAM GU(GU)/ AMERICAN SAMOA(AS)
For more details, please contact your account manager. 

Where are your warehouses?

US-E Warehouse-New Jersey

US-W Warehouse-Los Angeles:

US-S Warehouse-Atlanta

British Birmingham Warehouse

Dietzenbach Warehouse in Germany

Paris Warehouse in France

Prague Warehouse in Czech Republic

 

How can I check my order? 

Normally, the tracking number of the parcels can be offered within 48 hours of placing the orders. You can check the status of each package via FedEx, USPS, UPS, etc. 

 

What about SaleYee shipping times?

Shipment will be arranged within 24 hours of placing an order on SaleYee platform. It takes about 2 to 8 days for delivery.

 

Does SaleYee platform support access to ERP?

At present, SaleYee does not support access to the third-party ERP software, but supports self-developed ERP technology API docking; major ERP in the market are already docking, and subsequent releases will be notified separately. If you have related requirements, you can feedback to your account manager.

Do You support one-click publishing of products to the store?
We’re sorry that there is No one-click publishing function at this time. However, the data packet of the products supports batch downloading. You can download the data packet in batches and then publish them with one click via the ERP software you use.

Can I upload the tracking number to my store in one click?
Yes, but you need to be authorized to synchronize the orders via SaleYee platform. You can enable the platform authorization by going to My SaleYee> Third-party platform> Platform authorization.

Still have questions?
Please feel free to contact us. Our team is always happy to hear from you.
Click here to contact us.

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