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After-sales Protection Services
After-sales Protection Services Policy
How do the After-sales Protection Services take effect when requesting an after-sales appeal?
How do the After-sales Protection Services take effect when requesting an after-sales appeal?
1. For Return Protection Service:
If you have bought Return Protection Service, please enter the “appeals” page, choose “Return and Refund”, and choose “unconditional return” as the appeal reason;
2.For Logistics Protection Service:
If you have bought Logistics Protection Service, please enter the “appeals” page, choose “Only refund”, and choose “delivered but not received” as the appeal reason;
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